SHIPPING POLICY

Last Updated: 20th July 2025

Thank you for shopping with Saffron & Mishri.

We are committed to delivering your order in a timely and secure manner. Please review our shipping policy below.

Order Processing

All orders are processed after successful payment confirmation.

Orders are typically processed within 1–2 business days. During festive seasons, promotional periods, or unforeseen circumstances, processing times may be extended.

Orders placed on Sundays or public holidays will be processed on the next working day.

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Shipping & Delivery

We currently deliver across India through trusted logistics partners.

Estimated delivery timelines are:

• Mumbai: 1–3 business days

• Metro Cities: 2–5 business days

• Rest of India: 3–7 business days

Delivery timelines are estimates only and may vary depending on location, courier operations, weather conditions, public holidays, or circumstances beyond our control.

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Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment is completed.

From time to time, we may offer free shipping promotions on select orders.

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Delivery Information

Customers are responsible for providing accurate and complete shipping details at the time of placing an order.

Saffron & Mishri shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect addresses, incomplete information, or recipient unavailability.

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Perishable Products

As our products are food items with limited shelf life, we recommend that deliveries be accepted promptly upon arrival.

We are not responsible for product deterioration resulting from delayed acceptance of delivery, incorrect shipping information provided by the customer, or improper storage after delivery.

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Damaged or Incorrect Orders

If you receive a damaged product or an incorrect order, please contact us within 24 hours of delivery with clear photographs of the product and packaging.

Email: hello@vitalproconsumer.com

Phone: +91 8828155002

Our team will review the issue and work towards an appropriate resolution.

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Delays Beyond Our Control

While we strive to deliver all orders within the estimated timelines, Saffron & Mishri shall not be liable for delays caused by events beyond our reasonable control, including but not limited to:

• Natural disasters

• Extreme weather conditions

• Government restrictions

• Public holidays

• Transportation disruptions

• Labour disputes

• Courier partner delays

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Contact Us

For any shipping-related questions, please contact:

Saffron & Mishri
Email: hello@vitalproconsumer.com
Phone: +91 8828155002

Vitalpro Consumer Pvt Ltd
1st Floor, National House, 608, B.J. Marg, Jacob Circle, Saat Rasta, Byculla, Mumbai – 400011, Maharashtra, India